Finding Empathy in Everyday Interactions: Rethinking Our Coffee Experience

Video Summary

Synopsis: In this insightful video, Orbital West shares a personal reflection on the changes in coffee service at local cafes, particularly Tim Hortons in Calgary. He discusses his observations about the increasingly common practice of leaving space in coffee cups and the impact it has on customers who find joy in their daily coffee ritual. More importantly, he emphasizes the importance of empathy and understanding towards baristas and service staff, who may be facing their own challenges. Orbital encourages viewers to adopt a mindset of patience and compassion, reminding us that everyone is navigating their own struggles. By sharing experiences of addressing his preferences politely and without confrontation, he inspires a more positive approach to customer service and interpersonal interactions in everyday life.